URBus CSC 212: HCI Semester Project GitHub Poster Video Proposal Presentation See Demo


About Us


    The University of Rochester has an expansive shuttle and bus system to better connect its students and employees to the University, it even offers occasional rides to malls, supermarkets, and Cinemas in the area. People have two main systems to find out when and where their buses are coming: the schedule on the U of R website, and a mobile application. Both of these options are either flawed or inconvenient to the user. We propose a better solution; one that addresses the problems faced by those users.


Features


  • Real-Time Tracking:​ View live bus locations and monitor its progress towards you or your destination.
  • Arrival predictions: ​View precise predictions on bus arrivals up to the minute.
  • Alerts:​ Receive alerts in your browser or sent to your phone (via SMS) to know when your bus will be arriving.
  • Customized Route-Finding:​ Don’t ever worry about finding the right bus to catch. Enter a start and end address and receive customized directions to get you to your destination.
  • Multi-Bus Route-Finding:​ Let us do the hard work of trip planning. Our customized directions can utilize multiple bus routes in order to get you to your destination faster and easier.

Needfinding


  • User Survey: 148 Responses
  • Expert Interviews: 4 Bus Drivers
  • Paper and Wireframe Prototypes: Both for computer and for mobile
  • Beta Surveys: 15 Responses
  • Beta Interviews: 18 People

Prototypes


  • Visual:​ We believed it was important to give users a visual way to locate their bus. Integration with Google Maps was crucial for this experience.
  • Direction Finding: ​We wanted the users to be able to search for locations in and around the University of Rochester. To facilitate this, we thought a single search bar would be able to do this best.

Evaluations


  • iOS App:​ Over 90% of beta testers preferred an iOS app as opposed to a website
  • Direct Information:​ Beta testers preferred to see staic times complimented by timing estimates
  • Competitive: User evalutations showed users preffered URBus over the other available options